Privacy Policy

Effective Date: 19 September 2024

Charity Bins Australia (“we,” “us,” or “our”) operates the website https://www.charitybins.com.au (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site. By accessing or using our Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect and process the following types of information:

a. Personal Information

Personal Information refers to any information that identifies you as an individual, which may include:

  • Contact Information: Name, email address, phone number, mailing address, or other information provided when you contact us or subscribe to our services.
  • Account Information: Username, password, and other information related to your account.
  • Payment Information: Details necessary for processing payments, including credit card numbers, billing address, and other related financial information.

b. Non-Personal Information

Non-Personal Information refers to data that does not directly identify you. This includes:

  • Usage Data: Information about how you use our Site, including your IP address, browser type, referring/exit pages, and the date and time of your visit.
  • Device Information: Information about the device you use to access our Site, including hardware model, operating system, and mobile network information.
  • Cookies and Tracking Technologies: We use cookies and other tracking technologies to collect data that helps us understand how you use our Site.

2. How We Use Your Information

We use the information we collect for various purposes, including:

a. To Provide and Maintain Our Services

  • To operate and manage our Site, including processing your requests, orders, and transactions.
  • To maintain and improve the performance, security, and usability of our Site.

b. To Communicate with You

  • To respond to your inquiries, comments, or concerns.
  • To send you updates, promotional materials, and other information that may be of interest to you.

c. To Improve Our Services

  • To analyze usage patterns and trends to improve the quality of our services.
  • To develop new products, services, and features that enhance your experience.

d. For Marketing and Advertising

  • To personalize your experience by showing you content and advertisements that are tailored to your interests.
  • To use information for Google AdSense, Google Analytics, and other advertising and marketing tools to serve relevant ads and monitor the effectiveness of our campaigns.

3. Google AdSense and Analytics

a. Google AdSense

We use Google AdSense to display ads on our Site. Google AdSense may use cookies and web beacons to collect information about your interactions with ads. This information is used to provide relevant advertisements to you based on your browsing history. You can learn more about Google AdSense’s use of data and opt-out options by visiting the Google AdSense Privacy & Terms page.

b. Google Analytics

We use Google Analytics to understand how our visitors interact with the Site. Google Analytics collects information such as your IP address, browser type, and the pages you visit. This data helps us analyze trends, track user engagement, and improve our Site. Google Analytics uses cookies to collect and store this information. You can learn more about Google Analytics and how to opt out by visiting the Google Analytics Opt-out Browser Add-on page.

4. How We Share Your Information

We may share your information with third parties under the following circumstances:

a. Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These service providers have access to your Personal Information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

b. Legal Obligations

We may disclose your information if required by law or in response to legal requests, such as subpoenas, court orders, or government demands, or to protect our rights, privacy, safety, or property, and/or that of our users or others.

c. Business Transfers

If we are involved in a merger, acquisition, sale of assets, or other business transaction, your information may be transferred as part of that transaction. We will provide notice before your Personal Information is transferred and becomes subject to a different privacy policy.

5. Your Choices and Rights

a. Access and Correction

You have the right to access and update your Personal Information. You may request corrections to your data if you believe it is inaccurate or incomplete.

b. Opt-Out

You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in those communications or by contacting us directly.

c. Cookie Preferences

You can manage your cookie preferences through your browser settings. You may also opt-out of interest-based advertising by adjusting your ad settings on Google or by visiting industry opt-out pages.

d. Data Retention

We will retain your Personal Information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal, regulatory, or contractual obligations.

6. Security of Your Information

We take reasonable steps to protect your Personal Information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

7. Children’s Privacy

Our Site is not intended for use by children under the age of 13, and we do not knowingly collect Personal Information from children under 13. If we become aware that we have collected Personal Information from a child under 13, we will take steps to delete that information as soon as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Charity Bins Australia
Email: info@charitybins.com.au