Introduction
Charity Bins Australia ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at charitybins.com.au.
By using our website, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Information You Provide
When you contact us through our website, you may provide:
- Your name
- Email address
- Message content
Information Automatically Collected
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Pages visited and time spent
- Referring website
- Device information
How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and messages
- Improve our website and user experience
- Analyse website traffic and usage patterns
- Maintain the security of our website
- Comply with legal obligations
Cookies and Tracking
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device.
Types of Cookies We Use
- Essential cookies: Required for the website to function properly
- Analytics cookies: Help us understand how visitors use our site
- Advertising cookies: Used to display relevant advertisements
You can control cookie settings through your browser. Note that disabling certain cookies may affect website functionality.
Third-Party Services
We use the following third-party services that may collect information:
Google AdSense
We display advertisements through Google AdSense. Google may use cookies to serve ads based on your prior visits to our website or other websites. You can opt out of personalised advertising by visiting Google's Ads Settings.
OpenStreetMap
Our interactive maps use OpenStreetMap tiles. When you use our maps, your browser connects to OpenStreetMap's servers to load map images.
Analytics
We may use analytics services to understand website usage. These services collect anonymous information about your visits.
Data Security
We implement appropriate security measures to protect your information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
Under Australian privacy law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Lodge a complaint with the Office of the Australian Information Commissioner
To exercise these rights, please contact us.
Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: privacy@charitybins.com.au
- Contact form: charitybins.com.au/contact